FAQs

Q1.How to Contact Us?

A:If you have any questions or concerns, feel free to contact our support team via email or phone number:

· Email:  info@coolnetsystem.com

· Phone Number: +86-18326091011

Q2.How to Obtain Technical Support?

A:If you need assistance with our products, services, or any other aspects, please click on 'Leave a Message' at the bottom of the website, and we will provide you with professional technical guidance.

Q3.How We Protect Your Privacy

A:We value your privacy. Please review our Privacy Policy to understand how we protect your personal information and the terms of use for our services.

Q4.Are you a manufacturer?

A:A:Yes,we are a experienced manufacturer with our own design and production lines.

Q5: Are you able to customize items with design or logo?

A: Yes, OEM&ODM is available.

Q6. How do you ensure product quality?

A: First of all, we have strict standards for the quality selection of parts. Secondly, during the production process, we strictly regulate every step of the operation. Then, before shipment, we conduct final quality inspection to ensure the quality of our customers' products.

Q7: Can I get a sample first? And do you have warranty service?

A: Yes, we would like to get your sample order for testing our quality, the sample cost is paid by the customer. We have at least one year’s warranty service and support online after-sales and offline maintenance.

Q8: Why choose you instead of other manufacturers?

A: We have a professional production, pre-sales and after-sales technical team with rich export experience, which can help you solve various problems in design, production and transportation.